Returns & Refunds Policy
We want you to love your smile, which is why we offer a 30-day money-back guarantee on all our teeth whitening products. If you are not completely satisfied with your results, our dedicated support team is here to assist with your return or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer experience team via the help center or email with your order number and reason for return within 30 days of delivery.
- 2.Review and Approval
Our team will review your request and, if eligible, provide you with a Return Merchandise Authorization (RMA) number and the appropriate return shipping address.
- 3.Pack and Ship
Securely pack your items in their original packaging, clearly mark the RMA number on the outside, and send the parcel back using a tracked shipping service.
- 4.Receive Your Refund
Once your return is received and inspected at our warehouse, we will process your refund back to your original payment method within 5-10 business days.