Frequently Asked Questions
Everything you need to know about Hismileā¢ products, shipping, and smile care.
How long does it take to see results from the V34 Colour Corrector?
Results are typically instantaneous. The V34 utilizes color-correcting technology to neutralize yellow undertones on the tooth surface, making your smile appear brighter immediately after one use.
Are Hismile products safe for sensitive teeth?
Yes, our formulas are peroxide-free and specifically designed to be non-abrasive. We use PAP+ as our active whitening ingredient, which provides effective whitening without the sensitivity or enamel damage associated with traditional bleach.
How long will my order take to arrive?
Standard shipping usually takes 3-5 business days within domestic regions. International shipping can take 7-14 business days depending on your location and local customs processing.
What is your return policy?
We offer a 30-day money-back guarantee on most products if you are not satisfied with your results. Please ensure the items are returned in their original packaging to qualify for a refund.
Can I use Hismile products if I have veneers, caps, or implants?
Hismile products are safe for use on dental work as they are non-abrasive; however, please note that whitening treatments (including PAP+) will only whiten natural teeth and will not change the shade of prosthetic dental work.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' services such as Afterpay and Klarna in supported regions.